• Fast Delivery in 3-7 Business days
  • contact@jewellery.com
Banner

FAQs

Jewellery is an online store offering a wide collection of fine and fashion jewellery, including rings, necklaces, bracelets, earrings, and custom designs. We focus on quality, craftsmanship, and elegant designs to suit every style and occasion.

Yes, all products sold on Jewellery are 100% authentic. We source directly from trusted suppliers and certified artisans. Our fine jewellery pieces are made from real gold, silver, or platinum, and our gemstones are carefully selected for quality and authenticity.

Yes! We offer a mix of fine jewellery (made with precious metals and genuine gemstones) and fashion jewellery (made with high-quality alloys, crystals, and plated designs). This way, customers can choose luxury pieces or affordable everyday wear.

Each product page includes a detailed size guide. We also provide measurement instructions to help you find the right fit at home. If you are still unsure, you can contact our support team for assistance in choosing the correct size.

To keep your jewellery shining, store it in a dry place, away from direct sunlight and chemicals like perfumes or cleaning products. For gold and silver jewellery, use a soft polishing cloth. Avoid wearing jewellery while swimming, showering, or exercising to prevent damage.

Yes! Jewellery offers customization options such as engraved names, initials, or special messages. We can also create custom designs for special occasions like weddings, engagements, or gifts.

Yes, you can request a return or exchange within 7 days of receiving your order, as long as the item is unused and in its original packaging. Customized or engraved jewellery cannot be returned, unless there is a manufacturing defect.

Jewellery accepts secure payments through credit/debit cards, PayPal, bank transfers, and cash-on-delivery (available in some regions). All payments are encrypted and safe.

Yes, we ship worldwide! Shipping costs and delivery times depend on your location. For local orders, delivery usually takes 2–5 business days, while international shipping may take 7–14 business days.

You can contact our support team via email, phone, or live chat. We are available 7 days a week to answer your questions, assist with orders, and help you choose the perfect jewellery piece.

Copyright @2025 Jewellery. All rights reserved.